Starting in the 2027 tax year, BrightPay will be exclusively cloud-based. The desktop version will no longer receive updates, support, or legislative compliance.

Bright’s cloud solutions offer enhanced functionality, security, and a modern payroll experience. To stay at the forefront of innovation, we are focusing our development on advancing the platform, ensuring a seamless transition for users.

Q. Why will BrightPay for Windows be discontinued after the 2026 tax year?

A. As payroll processes evolve, compliance requirements grow, and businesses demand greater efficiency, transitioning BrightPay entirely to the cloud ensures a future where you will have seamless access to the latest tools and automation. This move allows us to focus on delivering continuous innovation without disruption – helping you manage payroll more efficiently and stay ahead in an ever- evolving landscape.

Q. Where can I find out more information about BrightPay Cloud?

A. To find out more information about BrightPay Cloud, please visit https://brightsg.com/en-ie/brightpay-cloud-payroll-software/ 

 

Q. Will BrightPay Connect also be discontinued?

A. Yes. From the start of the 2027 BrightPay Connect will no longer be available for customers with standard and bureau desktop licences.

Q. Should I make the move to BrightPay Cloud now or do I have to wait until the 2027 tax year?

A. Yes, you should make the move for the 2027 tax year unless you have more than 250 employees per employer (including leavers).

To understand the full feature parity, please click here to view a side-by-side view of the feature comparison of BrightPay Cloud and BrightPay for Windows and BrightPay Connect. 

Q. Can I book a demo of BrightPay Cloud?

A. Yes, to book a demo of BrightPay Cloud click here.  

Q. What’s the difference between BrightPay for Windows, BrightPay Connect and BrightPay’s Cloud software?

A. Click here to view a full feature comparison

 

Q. What is the maximum number of employees allowed?

A. BrightPay’s Cloud software is currently restricted to 300 employees (including leavers) per employer upon release. This limit will be increased in the future.

Q. Pricing How much does BrightPay’s Cloud software cost?

A. With BrightPay’s Cloud software, the pricing works off your highest recorded number of employers and employees, so the pricing will be unique to each business. Use our pricing calculator to work out how much you would pay for your 2026 BrightPay Cloud. 

Q. How can I pay for BrightPay Cloud?

A. You have two options to choose from when paying for BrightPay. You can choose to pay annually or you can choose to be billed monthly. 

• Monthly subscription 
  Monthly payments are due and payable monthly in arrears by Direct Debit on the 4th of the following month or the next working day, based on the highest recorded number of employers and employees in that month (starters and leavers included). Payments are taken automatically each month. 
• Annual payment 
  Annual payment plans are payable on the 4th of the following month based on the highest recorded number of employers and employees you wish to pre- pay for the next 12 months. A discount will apply to annual payments. Please note your 12-month payment will be automatically renewed each year unless you cancel before the renewal date. 

*Additional usage that is higher than the annual payment plan will be charged based on monthly subscription prices with overage payments taken automatically each month. 

Q. How do I switch to BrightPay Cloud if I’ve already purchased a BrightPay for Windows 2025 licence?

A.  If you’ve purchased a BrightPay for Windows 2026 license but want to move to BrightPay Cloud from now, you can request a pro-rata refund for your desktop license. Your BrightPay Cloud subscription will then be billed on the 4th of the following month, based on whether you choose to pay monthly or annually.

Q. How long will BrightPay for Windows be supported?

A. The 2026 version of BrightPay for Windows will be supported for the entire tax year.

Q. Does BrightPay Cloud offer free product support?

A. Yes, all BrightPay Cloud customers receive free phone and email support. Click here for more information.