Occasionally, you might encounter an error when submitting details to Xero.
For example - Error message : Something went wrong
It might look something like this
EG. you might also get an error that states" Object reference not set to an instance of an object"
For any errors with Xero the best first step is to reset the Authentication and login to Xero again.
Here are the steps
Click back into Journals - Xero and to the right of the "Continue" dropdown there is an option to "Restart Xero Authentication".
Click on this option
You will then be asked to Sign in again - and then Retry sending the submission once more.
If you are still getting an error - please send the details on to Support who can assist further.
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