Below are the step by step guides on how to clear your caches & cookies for each of the main web browsers:
| Step | Google Chrome | Microsoft Edge | Mozilla Firefox |
| 1 | Open Chrome and go to BrightPay Cloud | Open Edge and go to BrightPay Cloud | Open Firefox and go to BrightPay Cloud |
| 2 | Click the slider icon to the left of the URL | Click the lock icon to the left of the URL | Click the padlock icon to the left of the URL |
| 3 | Select Cookies or Cookies and site data | Select Cookies or Site permissions | Select Clear Cookies and Site Data or Remove cookies and site data |
| 4 | View list of cookies/site data | View list of cookies/site data | Confirm by clicking Remove or Clear |
| 5 | Select cookies/site data to remove and click Remove or Clear data | Select cookies/site data to remove and click Remove or trash icon | Cookies and site data for that website are cleared |
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