If required, each Client user can set up a specific method to receive the 6-digit code for their individual profile. In order to set this up, the client user must be logged into the client portal.

There is no way within the payroll to enable 2FA for client users, however the user can do this themselves by logging in to the client portal and then selecting the profile icon in the top right-hand corner and select Manage My Bright ID.

Under the Security tab select 2FA Settings.

Under the 'Choose your preferred 2FA method' there are three options to select from:

• Authentication App, which is the preferred and most secure method. Use an authentication app that can generate a personal one-time code. Entering the code will be required to successfully log into BrightPay with your Bright ID
• Text Message – receive a text message containing your code to your mobile phone whenever you try to log into BrightPay with your Bright ID. Entering the code will be required to log in successfully.
• Email – receive an email containing a code to your email address whenever you try to log into BrightPay with you Bright ID. Entering the code will be required to log in successfully.

Note: To change the 2FA method once set, please select the profile icon in the top right-hand corner and select Manage My Bright ID.

Under the Security tab, select 2FA Settings. Then choose the new 2FA method that you would prefer from the three options available. Save the settings.

Please contact BrightPay Support team if a client user needs to reset their 2FA settings on 01 8352074 or email brightpayirelandsupport@brightsg.com 

The payroll processor cannot set up or reset 2FA on a client's behalf.