How billing works in BrightPay

Billing is based on the highest number of employers and the highest number of employees in your payroll in a calendar year.

Because BrightPay does not check if PAYE or employee details are the same, the following actions can increase your bill:

Duplicating an employee → counts as an extra employee
Duplicating an employer → counts as an extra employer and all of its employees
Deleting and re‑importing an employer (one or more times) → each import counts as a new employer + all employees
Importing one employer with all starters and leavers → all employees in that file are counted
Importing one large employer, then splitting employees into separate employers → each new employer and its employees are counted
Deleting and recreating an organisation → each new organization is counted

If you duplicate or re‑create employers or employees as described above, you must let the Billing team know so your usage can be updated.

Please email the Billing department with details of the duplicated or re‑created employers/employees.
The Billing team can then adjust your usage for the current month where appropriate.

If the Billing team is not informed, the usage will remain and you may see a higher charge on the next billing run.

Please monitor your Billing tab before the bill is issued.
The last working day of the month is the final opportunity to adjust usage before billing is processed.

Search