To view any of the reports on screen, simply click on the report of your choice. To run the report without making any changes to the default parameters, select 'Run Report' at the bottom of the screen.

To make changes to the default parameters of a report before viewing:
 

1) Under the 'Schedule' section, choose the pay schedule or tax period you wish to run the report using the drop down menu. Any pay schedule that is set up in the Payroll section can be selected, ie weekly, fortnightly, monthly, etc. You can also choose to run the report in tax weeks, tax months or for the tax year.

2) Under the ‘Periods’ section, choose the period or periods you wish to run the report for using the drop down menus.

 

3) Select whether you wish to report on ‘Employees’, Department totals’ or ‘Both employees and department totals’.

 

4) Next, indicate any of the further options you wish to include in the report.

 

5) Under the ‘Employees’ section, select which employees you wish to include in the report by clicking the 'Add/Remove' button. To save your selection, click 'OK'. Alternatively, click on the 'Edit' button while hovering over an employee’s name for further selection options.

 

6) Under the ‘Columns’ section, select the information you would like to include in your report by clicking the 'Add/Remove' button. To clear the current settings, simply click ‘None’ at the top of the screen to begin again. To save your selection, click 'OK'.

 

7) To re-order the fields selected, simply drag each field to the position required. More ordering options can be found by clicking on the 'Edit' button while hovering over a particular field.

 

8) Once you have chosen your report parameters, simply click 'Run Report' to view.

If you wish to view details on how to create your own custom report click here
 

Please Note: The Analysis function also allows for more than one report to be opened and viewed at the same time. This can be done by continuing to select the reports desired from the menu toolbar.

If a report is failing to run after a time, clear the caches/cookies on the web browser. 

If you see 'Operation timed out' message, it may be due to the amount of data that is being run within the one report that is causing this issue. Ie, the number pay / field elements on the report, the number of employees or the amount of periods is too many.
If it is only happening to one report, try to adjust the number of periods or reduce the number of elements on the report.

FAQs

Q. Why does my report keep timing out?

A. If your report is taking too long to generate and keeps timing out in BrightPay, it’s usually because the report is very large or covers a long period of time. To help resolve this, please try the following:

1. Reduce the date range
   Run the report for a shorter period, for example one month at a time instead of a full year.

2. Try again during off‑peak times
   Run the report during quieter periods, such as early morning or evening, when the system may be less busy.