Bright Support
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Recent activity by Bright Support-
Can’t Access BrightPay Cloud or Your Payroll Data?
If you are unable to sign in to BrightPay Cloud or open your payroll files, please work through the following checks. 1. Check the BrightPay status pageFirst, confirm whether there is a known issue...
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Parents Leave - Guide
Parents Leave is a statutory entitlement that allows each parent to take up to 7 weeks of leave during the first 2 years of a child’s life or within 2 years of an adoption placement. Parents Leave ...
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Client Payroll Requests - Payroll Entry Requests - Bureau Guidance
A Payroll Entry Request allows a Bureau to send a request to an Client, requesting their client to log in to the Client Portal and enter payroll information for some or all of their employees. The ...
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Pricing for BrightPay
BrightPay Ireland – PricingTo see our BrightPay (Ireland) cloud pricing, please click on this link: here Please enter the total number of employers and the total number of employees to see the mont...
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Employee Access FAQs
Q. I’m having difficulty logging in to view my payslips. I’m being asked for a verification code or told my password is incorrect, but I’m not receiving any email. What should I do?A. If you’re an...
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How billing works in BrightPay
Billing is based on the highest number of employers and the highest number of employees in your payroll in a calendar year.Because BrightPay does not check if PAYE or employee details are the same,...
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Setting pay items to auto-zeroise
An employee's individual basic payments, additions and deductions can be set to always auto-zeroise each pay period, where this is desired.On an employee’s open payslip, click the spanner icon besi...
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How to Clear Browser Cache and Cookies
Below are the step by step guides on how to clear your caches & cookies for each of the main web browsers: StepGoogle ChromeMicrosoft EdgeMozilla Firefox1Open Chrome and go to BrightPay CloudOpen E...
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CSO EHECS (Earnings, Hours & Employment Costs Survey)
The Earnings, Hours & Employment Costs Survey enables the Central Statistics Office to compile regular and timely labour cost indices for the purpose of monitoring change in labour costs in Ireland...
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Cancellation of BrightPay Subscription
To proceed with the cancellation of your BrightPay (cloud) subscription, please reply to this email with the following information:Your Organisation name and billing contact’s email addressThe reas...