Role of an Owner

The Owner role has full control over the Organisation, with the ability to edit Organisation details, add other Team Members, manage Billing, add employers and manage all employers, including employers marked for admin access only.

When an organisation is created by a user( Team Member) the user becomes the Owner by default. There can only be one owner per organisation.
An owner can delete the organisation but selecting > My Organisation > Select the Spanner > 'Delete Organisation'.

An owner can transfer the organisation ownership to another Team member under > My Organisation > Team Members > Select Spanner opposite the Team Member > 'Transfer Ownership of Organisation'.

An owner can invite all Team members for the organisation and delete or edit all Team members for the organisation.

An owner has the ability to manage the Organisation Billing and be used as a ‘billing contact’ for paying organisation bills for BrightPay

Role of an Administrator

An Administrator has nearly full control over all aspects in an organisation. 

An Administrator can invite other Team Members like Payroll Processors and Billing Manager.

If required an Administrator has the permission to revoke membership of a Team Member such as Payroll Processors or Billing Manager.

The Administrator is able to create an employer to add to that organisation and also make the employer available only to administrator team members only. With this permission an administrator can view employer(s) in the organisation that are marked as admin only.

An Administrator can also access and view Billing details for the Organisation.

Role of a Payroll Processor

A Payroll Processor can open and access all employers in the Organisation except employers that are marked available to administrator members of the Organisations.

 A Payroll Processor cannot edit the Organisation's details, manage other Team Members or access Billing details.

Role of a Billing Manager

A Billing Manager will be able to access billing details and invoices for the Organisation. They cannot edit organisation details, manage team members or access any employers in the Organisation.

Owner has left the Company

If the only person with access to your Organisation and Employer has left and no other users are set up, please email our support team for assistance on brightpaysupport@brightsg.com

For security and GDPR reasons, we’ll need an email from your CEO or business owner.

In the email, please include 

• The name of your Organisation and Employer
• Confirm that you’d like us to add a new user
• Provide the new team member’s name and email address.

Once we receive this information, we’ll verify the details and set up access for the new user.

How to Restrict Access to Employers by Setting Them as Admin Only in BrightPay Cloud

1. Log in to BrightPay with your administrator credentials.
2. Navigate to the Main Employer Dashboard (Browse Employers)
3. Click on the Spanner icon located on the far right of that employer's row.
4. Select the option Require Administrator Role to Access ...  from the list 

5. Save your changes

6. Only Administrators in the Organisation will be able to access and open this Employer

This process ensures that only users with admin rights can access or modify that particular employer’s details.

FAQs

Q. Can two or more people add or process data at the same time in the cloud payroll?
A. Yes. Multiple team members can work in the same payroll at the same time, adding and updating information concurrently. You will also see the initials of any other user who is in the payroll, either on the same page as you or beside the employee record they are currently viewing or editing.