Two Factor Authentication is mandatory for Team Members in an organisation using BrightPay (cloud). If it was enabled by the owner or administaot , it will be automatically switched on by the BrightPay development team, using Email as the default verification method.

If 2FA was not been enabled for team members by the account owner or administrator, it will be automatically switched on by the BrightPay development team. This improves security, protects against fraud and lowers the risk of data breaches as users can access sensitive employer and employee data in BrightPay with the increased security layer.

To view the two-factor authentication status for a BrightPay Organisation, the owner or an administrator should sign into the BrightPay Organisation and select My Organisation > Manage Team Members. On this screen, you will see that 2FA is now marked as Required.

When any team member on the BrightPay Organisation tries to sign into BrightPay they will be required to enter in a 6-digit security code.If the user has no method of receiving the 6-digit code, by default it will be sent to the team member’s email address. (Please check your spam folder, if you do not receive it)

If required, each team member can set up a specific method to receive the 6-digit code for their individual profile. In order to set this up, the team member must be logged into BrightPay.

Please select the profile icon in the top right-hand corner and select Manage my Bright Id.

Under the Security tab select 2FA Settings.

Under the 'Choose your preferred 2FA method' there are three options to select from:

• Authentication App, which is the preferred and most secure method. Use an authentication app that can generate a personal one-time code. Entering the code will be required to successfully log into BrightPay with your Bright ID
• Text Message – receive a text message containing your code to your mobile phone whenever you try to log into BrightPay with your Bright ID. Entering the code will be required to log in successfully.
• Email – receive an email containing a code to your email address whenever you try to log into BrightPay with you Bright ID. Entering the code will be required to log in successfully.